How Thomson Reuters builds design systems with Guy Segal
"The biggest challenge isn't code or design - it's people."
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Guy Segal is a design leader with over 25 years of experience in the tech industry. He specializes in UX, product design, and DesignOps. He is the Director of Design + Design Systems at Thomson Reuters. Leveraging his passion for design leadership and people management, Guy has a proven track record of fostering innovation and collaboration within design teams, establishing and nurturing design practices, and leading teams to success. Guy’s expertise extends to various domains, including product, UX, and service design, as well as a strong web and UI development background. In recent years, Guy has focused extensively on designing systems, establishing and growing teams around the practice, and launching systems that optimize efficiency and enhance user experiences.
About Thomson Reuters
Company size: 25K+
Design system team: 20+
Thomson Reuters is a global information and news services company formed in 2008 through the merger of Thomson Corporation and Reuters Group. It is headquartered in Toronto and provides professional information services across legal (Westlaw), tax and accounting, news (Reuters), and corporate compliance sectors. The company operates in over 100 countries on a subscription-based model. It has been transforming from traditional publishing to a technology-driven information provider with increasing investments in AI and digital solutions.
🤩 Key Takeaways:
Thomson Reuters is a global company with diverse applications
Saffron (their design system) was developed to unify various design systems
Design system ambassadors
Design is 90% communication
Prioritizing user needs
Adoption strategies
Training and documentation
The future of design systems
Managing expectations with design systems
Commitment to Accessibility
Measuring success and adoption
Thank you, Guy, for such an honest and insightful conversation. 😍 The world needs more design leaders like you—calm, thoughtful, and experienced—not only leading with intention but also taking time to mentor and teach. 🤩
Enjoy the episode. ✌️
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